Privacy Policy
Last Updated: January 26, 2026
Deacon Life, Inc., doing business as Hearth&Altar ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hearthandaltar.com and use our services.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Create an account or subscribe to our service
- Make a payment
- Contact us with questions or feedback
- Refer friends to our service
This information may include:
- Name and family name
- Email address
- Mailing address (if provided)
- Diocese and parish affiliation
- Payment information (processed securely by Stripe)
Usage Analytics
We collect anonymized usage data to improve our service and understand how families engage with our content. This includes:
- Activity data: Pages visited, visit frequency, and time of access
- Device information: Device type (mobile, tablet, desktop), operating system (iOS, Android, Windows, macOS), and browser type
- Engagement metrics: Login frequency and content viewing patterns
This data helps us:
- Improve content and features based on how families use the service
- Understand peak usage times to ensure reliable service
- Make informed decisions about future development (such as mobile apps)
How We Use Your Information
We use the information we collect to:
- Provide and maintain our subscription service
- Process payments and send transaction confirmations
- Send you daily content and service-related communications
- Send occasional cards, thank you notes, or other physical correspondence
- Respond to your inquiries and provide customer support
- Improve our website and services
- Comply with legal obligations
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies that help us operate our business, such as payment processors (Stripe) and email service providers (SendLayer). These providers are contractually obligated to protect your information.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Aggregated Data Sharing
We may share aggregated, non-personally-identifying usage data with parishes or dioceses to help them understand engagement within their faith communities. This data cannot be used to identify individual users or families.
For example, a diocese might receive a report showing "47 families in your diocese used Hearth & Altar this month" without any information about which specific families.
What We Don't Do
- We do not sell your personal information to third parties
- We do not use third-party advertising trackers
- We do not collect location data or personal browsing history outside our service
Payment Processing
All payment information is processed securely by Stripe, Inc. We do not store your full credit card number on our servers. Stripe's privacy policy governs their use of your payment information. You can review Stripe's privacy policy at stripe.com/privacy.
Data Retention
We retain your personal information for as long as your account is active. If you cancel or your subscription expires, we retain your information so you can easily reactivate in the future and to maintain our relationship with you as part of our Catholic community. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
If you would like your data permanently deleted, please contact us at contact@hearthandaltar.com and we will remove your information within 30 days, except where retention is required by law.
Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Cancel your subscription at any time
To exercise these rights, please contact us at contact@hearthandaltar.com.
Cookies
We use cookies and similar technologies to maintain your session and remember your preferences. You can control cookies through your browser settings, though disabling cookies may affect your ability to use certain features of our service.
Children's Privacy
Our service is intended for families and may include content for children. However, account registration and payment is intended for adults (18 years or older). We do not knowingly collect personal information directly from children under 13 without parental consent.
Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Deacon Life, Inc.
dba Hearth&Altar
Email: contact@hearthandaltar.com